Practical violence-prevention and protection training for workplaces
Help your team recognise warning signs, use de-escalation skills, understand fear responses, and practise ways to protect themselves. We tailor workshops to the situations your staff encounter, including public-facing work and travel to and from work.
Tell us about your team, workplace risks and available time, and we'll discuss a suitable format.
Practical skills for teams who work with the public
Our workplace workshops are for teams who deal with the public or work in situations where tension can escalate. That includes retail, hospitality and customer service; health, aged care, disability and community services; reception, front-desk and frontline council staff; and anyone who works alone, travels for work or finishes late.
In a workshop, your staff learn and practise how to:
Spot warning signs earlier: recognise when a person or situation is escalating, before it becomes a threat
De-escalate aggression: use voice, body language and positioning to calm a situation with a customer, client or member of the public
Understand their response to fear: what happens in the body and brain under pressure, why people freeze, and how to keep thinking clearly
Set boundaries and respond to harassment: handle bullying and harassment from colleagues or customers, and know how to report it
Plan their trip to and from work: practical strategies for commuting, car parks, public transport and leaving late
Protect themselves physically: simple techniques to create space and get away when other options haven't worked
We adapt every practical skill to each participant's abilities and circumstances, so your team doesn't need any fitness or experience to take part.
Workshops built around your workplace needs
Every workshop starts with a conversation about your team: who they are, how many people will attend and the situations they deal with. Tell us about any incidents, hazards or concerns you're responding to, and we'll keep that confidential. We'll then send you a workshop outline and quote, so you know exactly what's planned before anything is booked.
Choose the format that suits your workplace:
Short workshops (60-90 minutes) for team meetings, toolbox talks or wellbeing days
Half-day and full-day workshops with more time for scenario practice and physical skills
Ongoing programs run over several sessions, so your team practises often enough for the skills to stick
Whichever format you choose, your team learns together, building confidence, connection, and practical skills. We deliver at your workplace anywhere in Australia, including regional Queensland, and our facilitators bring all the equipment.
Training like this can form part of how you manage the risk of workplace violence and aggression.
Fierce Females is a female-led charity registered with the ACNC. Our trainers combine martial arts experience with an understanding of the psychology of fear and conflict. If your staff have been affected by an incident, the people delivering the session understand what that's like and run it with care.
Every workshop helps fund our work with women and girls before, during and after violence.
Private group workshops
Looking to extend the training to your personal relationships too?
Bring a group together to learn practical protection skills in a supportive setting. Our female facilitators can also tailor the session to your private group's goals, abilities and available time.
It's a different way to spend time together, whether it's a hens party, a weekend away, a birthday or catch-up with friends, or a social club. Expect plenty of laughs alongside skills you'll remember.
Sessions run at our Gold Coast studio in Westfield Helensvale. Choose the length, and tell us what you'd like to focus on.
Prepare, Protect, Party
Our night-out workshop for groups heading out together. Learn to look out for each other, read a situation early, and plan how to get everyone home, so the night is remembered for the right reasons.
No experience or fitness level is needed. Everyone can take part at their own pace.
What participants are saying
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“…gained so much valuable knowledge…“
The space is so calming and the reception ladies were super nice and helpful. Amanda was the most amazing teacher, she was very patient, kind and helpful and I gained so much valuable knowledge on boxing. I felt so included and comfortable during this class and can’t wait to come back.
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“…can be applied to real life situations“
Had a wonderful 10 fun weeks with a wonderful small group practicing basic self defence skills that can be applied to real life situations. Thank you Mylan!
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“…life changing“
Seriously ladies, this is life changing. They meet you where you are. The classes are casual and non judgmental. There genuine passion for the program shines. If you don't know where to start. Don't know how, this is the place. Empower yourself.
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“Easy and considerate learning“
Great class. Expert instructors. Easy and considerate learning. Beneficial for all age women. Instructors happy to work with suggestions. I found I preferred more practical and Instructors happy to accommodate request.
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“…taught me some practical skills that I hope I never have to use“
I was referred to Fierce Females when I sought out self defence classes after a traumatic event. I didn't know what to expect but from my first meeting I was put at ease. I could pick a session time that suited my work schedule which helped me commit to booking. I leant things about myself that I didnt even know i did when i feel uncomfortable. Amanda helped me to push myself out of my comfort zone and taught me some practical skills that I hope I never have to use. I was made to feel welcome, heard and safe (and the exercise helped too).
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“…should be mandatory at schools“
Extremely empowering, educational and life changing! Much more than expected, especially for such a small investment. Amanda is absolutely awesome, instructing us with kindness, respect while teaching us bad ass defense moves! Most important, was learning how to respect ourselves, by using our brain, body and voice to protect ourselves! Recommend to all females of any age, should be mandatory at schools. Super grateful for all that Amanda and her Fierce Females are doing for our community 🙏🥰🤩
Support our work
Every paid session and workshop helps fund training for women who couldn't otherwise access it. As a PBI charity registered with the ACNC, we rely on donations, grants and partners to reach the women who need us most.
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